Orders and shipping
EasyReturn
Returns Manager
A self-service return portal your customers use on their own.
EasyReturn gives customers a branded portal to look up an order and request store credit or an exchange, with no account and no support ticket, while every request is re-verified against the real Shopify order before it's accepted. You approve, track, and manage every return from one dashboard.
What it does
Everything EasyReturn ships with.
Branded self-service customer return portal
Store credit issued as an automatic discount code
Exchange requests with a configurable bonus value
Merchant dashboard to approve, reject, and complete returns
Tracking-number capture for returned items
Configurable return window, reasons, and policy text
Return analytics: totals, top reasons, monthly breakdown (Pro)
Pricing
Simple, flat plans.
Billed monthly through the Shopify App Store once EasyReturn is live. Cancel anytime.
Free
- Customer return portal
- Store credit returns
- 10 returns per month
Growth
- Exchange requests
- 50 returns per month
Pro
- Unlimited returns
- Return analytics