Finances
RefundShield
Dispute Manager
Organize chargeback evidence and draft responses in one place.
RefundShield captures every Shopify Payments dispute the moment it's filed, automatically assembles the order evidence that matters — line items, fulfillment, delivery, address history — and drafts a reason-specific response template you can review and submit. Nothing gets lost in your inbox before the deadline.
What it does
Everything RefundShield ships with.
Automatic dispute capture via webhooks
Auto-collected order evidence per dispute
Reason-specific draft response templates
Dispute dashboard: open disputes, win rate, $ at risk
Evidence deadline countdown on every dispute
Email and Slack alerts on new disputes
Repeat filer tracking with risk segmentation (Pro)
Pricing
Simple, flat plans.
Billed monthly through the Shopify App Store once RefundShield is live. Cancel anytime.
Free
- Up to 10 disputes/month
- Dispute dashboard
- Email and Slack alerts
Growth
- Unlimited disputes
- Automatic evidence collection
- Reason-specific response templates
Pro
- Repeat filer tracking with risk segmentation
- Proactive deadline reminders